Guns N' Roses

Gates open: 4:30pm

Curfew: 11pm

No persons under 5 permitted.

Persons aged between 5-15 years old must be accompanied by an adult 21 or over (1 adult minimum per 4 persons aged between 5-15 years old).

You must bring a valid and current ID with you. Valid IDs must be photographic.

We will be accepting the following types of ID for entry into the event:

• Current UK or Overseas Driving License
• Current UK or Overseas Current Passport
• Overseas Only Valid National ID card
• UK only 18 + PASS scheme card
• Young Scot Cards
• Ireland Age Card
• Forces ID Card

This is line with the national Challenge 25 policy.

**Photocopies of ID does not count as valid ID. Must be original documents.

Bellahouston Park is a 30 minute walk from Finnieston and a 45 minute walk from the City Centre. For the best walking routes to the show, please visit here.

Buses

Bus numbers 9, 9A, 10, (First) and 38 (McGills) all drop off/pick up from Paisley Road West to the north of Bellahouston Park. The journey to the City Centre is 22mins and the last bus is scheduled for 00.25 at the time of writing. Please check the bus company websites for timetables closer to the event.

Private chartered coaches will have a dedicated parking area close to the venue.  The location will be updated here once agreed.

There will be a shuttle bus service operating between Glasgow City Centre and Bellahouston Park. Check back here for more information closer to the event. 

Train

Dumbreck station is the closest to the gig, approximately 15 minutes away by foot.

Taxis/Pick Up/Drop Off

The official Drop off & Pick up location will be updated once plans have been agreed. Check back here for more information closer to the event. 

Underground

Bellahouston Park is serviced by Ibrox Underground Station which is an 8-minute walk to/from the venue.

Box Office Times: 

Box office will open 1 hour before gates. 

Box Office Location: 

The location of the box office will be available closer to the event. 

The official ticket outlets for this event are Ticketmaster and Ticket Scotland. 

No other agents are authorised to sell and any listing on unauthorised site cannot be guaranteed to gain entry to the event.

Ticketmaster – General admission and VIP tickets will be mobile tickets.  Circle tickets will be physical tickets posted to you.

Ticket Scotland – All tickets will be physical tickets posted to you.

Sometimes your mobile signal can be weaker when you’re around lots of people at the entrances. We strongly recommend that you download your tickets from the Ticketmaster app to your Apple Wallet or Google Pay Wallet. You can find out how to do this here. 

Information on how mobile tickets work can be found here. If you’re having issues with downloading your tickets help can be found here. 

If you will be arriving at different times to the rest of your party remember you can transfer their tickets from your Ticketmaster account to theirs. A guide on how to do this can be found here. 

We strongly recommend that you only purchase tickets through our official ticket partners – Ticketmaster and Ticket Scotland. No other agents are authorised to sell and any listing on unauthorised site cannot be guaranteed to gain entry to the events. We’ve seen lots of customers be scammed by purchasing tickets through sites such as Ebay, Gumtree, Stubhub, Viagogo etc. Unofficial sites do not give you the same rights and protections. Be aware and don’t fall for a scam. These tickets might not even exist and if you turn up with a fake ticket you’ll be turned away from the event so don’t chance it. We recommend you only purchase through our official ticket partners. Our official resale partner is Ticketmaster Fan-to-Fan Exchange. 

We only permit ticket resale at face value through Ticketmaster Fan-to-Fan Exchange. Please do not use ticket sites such as Ebay, Gumtree, Stubhub, Viagogo where tickets may be available at hugely inflated prices. Buying through these websites also run the risk of being sold tickets that may not actually exist. 

We recommend that you purchase tickets in advance to avoid disappointment. Should there be tickets left for sale these can be purchased on the day via Ticketmaster. 

With mobile tickets you can have these delivered to your Ticketmaster app on your phone straight away saving you having to collect these at the box office. 

Please note that our box offices will only be accepting card payments – cash will not be permitted. 

The process for collecting your VIP wristband will be confirmed closer to the event. 

The process for collecting your accessible wristband will be confirmed closer to the event. 

Your ticket can only be scanned once for each day it’s valid. There is no re-entry once you’re in the festival site. 

Picnic Blankets, non-professional cameras, portable phone charger, ID, ear plugs, hand sanitiser, hats, lip balm, make up, sunscreen, sunglasses, an empty bottle no bigger than 500ml (not a fancy reusable one though as glass/metal/hard plastic bottles aren't permitted), biodegradable wipes and more.

The event is cashless and all purchases made at the event will be via card or mobile payment.

Please don’t bring a bag unless it is absolutely essential. Bags larger than the size of a sheet of A3 paper will not be permitted.

No chairs, professional cameras, drugs, flares, glass or metal/hard plastic bottles (incl perfume/fragrance), smoke canisters, flags, flag poles, selfie sticks, umbrellas, weapons, frisbees/boomerangs.

See a full list of prohibited items here.

Please take care not to lose your property whilst at the event.  Anything handed into the event organiser will be passed to Police Scotland the morning after the event.

Your safety is our priority. Strict security measures will be in place and searches carried out at entry.

If you require any assistance throughout the show, please speak to the nearest member of security who can assist you and direct you to our welfare or first aid points if required

The fact you will be in a big crowd may feel uncomfortable and going ‘down the front’ is a very different experience than being further back in the crowd.

If you are planning to watch the show from ‘down at the front’, there are some things to be mindful of including the importance of not starting circle pits:

• Don’t start or participate in circle pits – they are dangerous and can cause harm across the full crowd
• Crowd movement happens at all shows and it’s important to help everyone around you if you find yourself in a difficult position
• The event control centre are monitoring the crowd via CCTV at all times
• Security and ‘spotters’ are on and around the stage watching for anyone who is in need for assistance at all times
• Take time to chill – there are plenty of areas around the festival where you can take a moment

Look after yourself and others round about you. If you need help at any time, please speak to the nearest member of security.

Drinking alcohol in public is illegal in Glasgow so please do not bring alcohol to the event.  Take it easy and don’t end up too intoxicated – Security is obliged to refuse admission or eject you from the site if you have had too much to drink so, don’t spoil your night.

It is an offence to supply alcohol to anyone under the age of 18. ID spot checks will be taking place, and anyone caught supplying alcohol to anyone underage will be removed from the event and reported to Police Scotland.

Our supportive welfare team from TLC are onsite to provide confidential and non-judgemental help in a whole variety of situations.  Welfare is a safe space to get support with intoxication, lost friends, you need sanitary products, you need a quiet space to desensitise or you just need someone to talk to. 

Be prepared for all weather. Keep an eye on the forecast and be prepared for a change in the weather as the evening goes on. Umbrellas are not permitted in the event.

We want Guns N’ Roses to be an event that is accessible for all!

Gigs in Scotland has a dedicated Access Team working all year round to constantly improve the experience for accessible customers. We welcome and encourage feedback from our attendees on our accessible facilities.

Please note the access facilities are not for the use of people with temporary impairments or circumstances such as broken bones, healing wounds or pregnancy. Customers concerned with any of these points can contact our Accessibility Coordinator on access@dfconcerts.co.uk.

Please let us know in advance of the show if you have any specific access requirements for attending the show.

A downloadable Accessible Information Guide will be available for download here closer to the event.

As this is a rescheduled show from 2022, tickets for the accessible platform are sold out already. For accessible tickets please keep an eye on Ticketmaster for any tickets going back on sale after refunds for those who can no longer attend the new date and venue. You will need to purchase your own accessible ticket and add a PA/Companion ticket at the time of purchase.

• Please register for the use of our Accessible Facilities (excluding the accessible platform) HERE
• You will need your ticket reference order number to complete this process.
• If you are unsure about your eligibility for a free PA/Companion Ticket, please do not hesitate to contact our Accessible Coordinator on 0141 674 9444 or email us at access@dfconcerts.co.uk
• Have you previously opted in to be our database? No need to complete the form again unless your circumstances have changed. Please contact our access co-ordinator at access@dfconcerts.co.uk or through the “submit a request” on our website to let us know you will be attending again.

Once you have submitted your details, please send in your supporting documentation to access@dfconcerts.co.uk

 Supporting documentation that guides us to your eligibility is:

• Front page of DLA Letter (no specific rate required)
• Front page of Attendance Allowance Letter (no specific rate required)
• Receipt of Personal Independence Payment (PIP)
• Evidence of registration of Severely Sight Impaired
• CredAbility Access Card (+ 1 category requirement)
• Recognised Assistance Dog ID card However, we do recognise that not every customer may have access to this supporting documentation and we will review any situation like this on a case by case basis.

Once your information has been received and processed, we will provide you with confirmation by email.

Please be advised;

• no documentation two weeks after completing the accessible facilities form = an unprocessed request.
• we will not be able to provide you with your free PA/Companions pass or a reserved place on the accessible platform on this basis.

Please do not purchase a ticket for your PA/Companion. Once your application has been processed, we will provide this free of charge.

If you have any questions about your ticket and PA/Companion ticket, please contact us on access@dfconcerts.co.uk or on 0141 674 9444.

You will have the option to apply for two types of wristbands.

Accessible Platform Wristband (please note this is currently sold out)

• Accessible Platform access
• PA/Companion ticket (supporting documentation required)
• Accessible Toilets
• Blue Badge Parking
• Fridge Storage for Medication
• BSL Performance Interpreters are available on request in advance. Please send advance requests to access@dfconcerts.co.uk
  At least 60 day notice is advised.
• ASSISTANCE DOGS  - We welcome any assistance dogs at Bellahouston Park, If you require a dog spending area on site please email your request within a reasonable time frame to access@dfconcerts.co.uk
• Changing Places Toilets – If you require access to changing places facilities (toilets with a hoist) please let us know when completing the accessible facilities from so this can be booked for Guns N’ Roses, if available.

Accessible Facilities Wristband

• PA/Companion ticket (supporting documentation required)
• Accessible Toilets
• Blue Badge Parking
• Fridge Storage for Medication
• BSL Performance Interpreters are available on request in advance. Please send advance requests to access@dfconcerts.co.uk
  At least 60 day notice is advised.
• ASSISTANCE DOGS  - We welcome any assistance dogs at Bellahouston Park, If you require a dog spending area on site please email your request within a reasonable time frame to access@dfconcerts.co.uk
• Changing Places Toilets – If you require access to changing places facilities (toilets with a hoist) please let us know when completing the accessible facilities from so this can be booked for Guns N’ Roses, if available.

PLEASE NOTE THIS DOES NOT INCLUDE ACCESS TO THE ACCESSIBLE PLATFORM.

• First Aid and Welfare will be available to all at Guns N’ Roses
• ‘JUST CAN’T WAIT’ cards - we ask our toilet attendants and stewards to look out for these cards for quick access to the toilets.

We strongly advise planning your journey before leaving for Guns N’ Roses. Specific travel information will be available here and sent out via email to Access customers prior to the event in the Accessible Info Guide.

Blue Badge Parking

There will be a dedicated Accessible parking area located close to the Accessible Entrance of Bellahouston Park. If you require use of this car park you will need to apply for Access Parking (via the Access Requirements Form).
 
 

Please note:

• Blue Badge Holders must have their badge present on the day to show a Steward.
• The Accessible parking area is free of charge.
• Parking in the accessible car park is limited and will be operated on a first come first serve basis.

POINTS TO NOTE:

• The Accessible Platform is uncovered so please dress appropriately for the Scottish weather!
• Please note that flicker, laser, strobe and other lighting effects may be used during the performances.
• For the comfort and enjoyment of all Customers using the Accessible Platform, no smoking/use of e-cigarettes is permitted.
• The PA/Companion ticket is provided on the expectation that your PA is willing and able to assist you throughout your visit, and would be available and able to help you in the event of an evacuation.
• In the instance of a site evacuation please ensure that your PA is aware that they are your main point of assistance in an emergency evacuation. Crowd management personnel located near the viewing platform will assist in moving everybody to a place of safety.
• No abuse of the PA ticket and wristband or this wristband/ticket will be revoked.
• If you have an ‘I Can’t Wait’ card, please present this to the stewards for quick access to the toilets
• Please feel free to bring your own Ear Plugs.

The accessible platform is seated only. This is to prevent the restricted view for other customers. If you wish to stand up and/or dance you may do so at the back of the platform.
 

We want our customers to enjoy their visit to our shows, but we appreciate that we may not cover everything you need or wish to know about the event. If you have any questions, then please don’t hesitate to get in touch prior to the event with our Access Manager by emailing: access@dfconcerts.co.uk

Post: 272 St Vincent Street, Glasgow G2 5RL

Phone: 0141 674 9444

Office opening times are: 10am – 6pm, Monday to Friday.

Please note: we aim to respond to all email enquiries within five working days, however this may take longer during busy times.

ON SHOW DAYS, access@dfconcerts.co.uk will not be monitored as we will be working operationally on the ground, however, if you arrive at the event then please approach a Steward, Supervisor or a member of the Customer Access Team for assistance and they will do their best to help.

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